| Address: |
Volkswagen Konzernlogistik GmbH & Co. OHG
Auftragsmanagement
Abtl. KL-VE/E
Brieffach 911-6912
38436 Wolfsburg
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| You reach us with questions to your COC order: |
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| Service times |
Monday - Friday |
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08.00 - 12.00 |
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12.40 - 15.30 |
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| With questions for the dispatch |
Phone:
+49 - 5361 - 9 - 81021
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Email:
coc.webservice@volkswagen.de
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For processing your request as soon as possible, your complete address, phone, vehicle identification number (VIN) and the order number are required. |
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| With questions to COC contents |
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Volkswagen |
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Phone calls from Germany: |
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Phone:
0800 - 86 55 79 24 36
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Email:
kundenbetreuung@volkswagen.de
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Phone calls International (not Germany): |
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Please directly get in touch with your local Volkswagen representative, responsible for all sales and service related issues, including all questions regarding a Certificate of Conformity (COC).
The respective contact details can be obtained via:
www.volkswagen.com
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Audi |
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Phone calls from Germany: |
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Phone:
0800 - 28 347 378 423 |
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Email:
kundenbetreuung@audi.de
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Phone calls International (not Germany): |
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Phone:
+49 - 841 - 89 - 48 555
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Email:
customercare@audi.de
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For ordering
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